We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Slack makes it easy for employees to contact each other and exchange documents or information."
"Its integration with different apps is a great feature."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"The feature that I have found most valuable is communication between team members."
"The product has the ability to scale."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"The overall functions are good."
"The solution is user-friendly, and it is very good security-wise."
"The entire product is good."
"I found the RAM Commander module in Symphony to be the most valuable."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"The notifications on the phone are delayed."
"The tool is a bit slow."
"The mobile app needs improvement. It consistently misses notifications."
"The product crashes when I use it on the desktop."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"I want a feature in the solution that will help me share documents only with the set of people that I prefer rather than all of them. I would also like the solution to have a feature similar to Microsoft SharePoint where you can group all your documents."
"It is difficult to navigate the tool when I log in to two devices and start a video call."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution is very expensive, and its pricing could be improved."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution needs to improve CI."
Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, ChatWork, Chatter, Atlassian Confluence and Zulip, whereas Symphony is most compared with Microsoft Teams and Drupal. See our Slack vs. Symphony report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
