We performed a comparison between SmartBear TestComplete and Worksoft Certify based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"Selenium integration."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"TestComplete is simple, it's a very easy-to-use tool."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The most valuable feature is the ability to automate quickly and to maintain and update scripts."
"People focus on what they actually want to test and define it in a more detailed way. It shines a light on what they are testing, along with the speed and adaptability."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"One big advantage of Worksoft Certify is its integration with SAP Solution Manager..."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"The easy of use and ease of integration of Worksoft Certify are very good."
"For this SAP upgrade or implementation, the business users are creating building blocks in their areas, then they're changing the building blocks into long end-to-end scripts to do a complete end-to-end testing to speed up the UAT. It definitely has a bigger coverage of UAT testing."
"It provides a lot of time savings. We are always ready to execute a task whenever the business asks us. We saved approximately 7000 hours in 2018."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"The integration tools could be better."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"Product is not stable enough and it crashes often."
"Headless testing would be a big improvement."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"The initial setup of SmartBear TestComplete was complex."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"The overall speed and performance of this solution could be improved. In a future release, it would be useful to be able to do API testing."
"We have had run ins with some bugs on Business Process Procedure (BPP) and Execution Manager."
"Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify."
"In the past, when we've tried to automate some of our web apps, it has not been as robust. If there were one thing that could be improved, it's interaction with web applications. The issue we were running into is that it was harder to identify the objects than it is with some of the other architectured applications."
"The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's an emergency situation."
"When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."
"There was a change to Capture 2.0. In the end, there have been some challenges with the newer version. Therefore, the company testers, the local ones, do not want to use Capture 2.0."
SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews while Worksoft Certify is ranked 8th in Test Automation Tools with 64 reviews. SmartBear TestComplete is rated 7.6, while Worksoft Certify is rated 8.4. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and Panaya Test Dynamix. See our SmartBear TestComplete vs. Worksoft Certify report.
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