We compared Veeam Backup for Office 365 and Zerto across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Veeam Backup for Office 365 is highly regarded for its stability, ease of use, and flexibility in backing up and recovering data. It seamlessly integrates with Office 365 and offers various storage options, all presented in a user-friendly interface. However, it does not have integration with SharePoint and its performance can be inconsistent. Zerto is praised for its continuous data protection and quick recovery capabilities. It has an intuitive interface and efficiently creates virtual machines. However, it requires a more complex initial setup and could improve in areas such as licensing granularity and long-term retention features.
"Its absolute functionality and intuitiveness are the most valuable features."
"It was easy to set up."
"The most valuable feature is that we don't need different agents to back up our files from different accounts."
"The scalability is good."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
"It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"The user interface is very user-friendly."
"The fact that we are able to test the failover of live systems during regular hours is invaluable to our organization."
"Zerto's two main features are ease of management and that the product just works. It does what they say it'll do."
"The time it takes to fail a server over to DR has been great."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"The orchestration and automation of the DR and how it replicates the VMs and then picks them up in the DR site have been most valuable."
"In terms of the most valuable features, having the failover tests where you can see where your actual RTO and RPO would be is really nice, especially for the management level. I really liked the ease of when I need to do a file or folder restore off the cuff. Usually, it takes me less than five minutes to do it, including the mounting of the actual image. That was one thing with Unitrends, it was a similar process but if that backup had aged off of the system, then you had to go to the archive and you find the right disks, load them in, and then actually mount the image."
"We own another solution called VMware Site Recovery Manager, SRM. We have licenses for our entire environment and we still decided not to use it. That's how big the difference was in the experience that Zerto provides."
"A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system."
"This is a cloud solution, and the speed can be slow sometimes."
"The customer service and support response time can be improved."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"Veeam is quite expensive."
"They need more documentation, awareness, and assistance."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"The solution could offer better reporting."
"Some of the integrations with our internal tools, in particular, company-specific ones, do not work. In cases like this, we have to ask for additional support."
"The improvement that I would like to see is a little bit easier product knowledge, things like that. It's getting a lot better than it was before because it's not as old of a product as Cisco, but if you look for something like Cisco routing and networking, you'll find millions of articles out there and it's everywhere."
"Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site."
"For special situations, there are options within advanced settings. You don't have to dig too far for them, but they're not quite as straightforward."
"There are a lot of features that it has that we don't use since we are on prem."
"Zerto requires these thick provision walls for virtual machines that are always running."
"The technical support has room for improvement."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews while Zerto is ranked 3rd in Cloud Backup with 236 reviews. Veeam Backup for Microsoft 365 is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Cirrus Backup, Commvault Cloud and Barracuda Cloud-to-Cloud Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Acronis Cyber Protect. See our Veeam Backup for Microsoft 365 vs. Zerto report.
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