We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"It is essential. We can't do without it."
"Veritas NetBackup is a scalable solution."
"Disaster recovery primarily involves backup usage. We employ it for both backup and recovery purposes. The backup and recovery processes have been executed multiple times, even restoring data from backups created three to four years ago."
"The troubleshooting is very good."
"The solution is stable."
"The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
"The backup and restore features work very well."
"The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
"When we use our VMware environment, sometimes the HP hardware is not compatible, and we start to lose data. I like that we can restore our whole application and public-facing system through Zerto."
"One of the most valuable features, something that I wasn't even anticipating, is the file backups. We weren't even considering Zerto to do restores, but it actually is able to do that. Eventually, we could just use this as our backup solution."
"When we replicated our data, I turned up the machine, and it was up in seconds. It blew my mind. I could not believe it."
"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."
"Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
"The pricing and licensing are excellent. It's very straightforward."
"The Zerto university for training staff is very useful."
"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
"The cost is expensive."
"The pricing is a bit of a concern. If could be lower."
"NetBackup is a very old product, and it is based on Linux, which is not user-friendly."
"It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."
"The reporting of the backups could be better."
"It's a little bit complex to manage."
"The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."
"The database integration could be better."
"The time between releases is too long. Zerto doesn't seem to really keep up with the products with which they need to be compatible. For instance, the 9.5 updates 3 took about 90 days to come out after the latest version of vCenter 7.0 update 3 was released."
"One issue we've been having with Zerto lately is the ability to go into maintenance mode during vSphere upgrades. It doesn't have the hook into the lifecycle manager of the bump. During vCenter or ESXi upgrades, it causes VCF to fail its pre-checks because the machine doesn't power off and go into maintenance mode. It's been an issue since version 7.5 and it's impacting a basic automation function in vSphere."
"It would also be nice if they could find a way to make it where one VM does not impact the entire journal history of the VPG."
"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."
"I had a couple of questions after deployment, but nothing major, about a couple of ways I could tweak it."
"I would like Zerto to add support for VMware's lifecycle manager."
"Zerto's effect on our RPO can be improved."
"There should be more comprehensive cyber recovery capabilities."
Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and HPE StoreOnce, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
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