KnowBe4 Reviews

Name: KnowBe4
Brand: KnowBe4
Rating: 5 (3 reviews)

4.5 out of 5

3 reviews
100% willing to recommend

What is KnowBe4?UNIXBusinessApplication
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Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.

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KnowBe4 is the #1 ranked solution in top Security Awareness Training providers. PeerSpot users give KnowBe4 an average rating of 9.0 out of 10. KnowBe4 is most commonly compared to Proofpoint Email Protection: KnowBe4 vs Proofpoint Email Protection. KnowBe4 is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Buyer's Guide

Security Awareness Training

May 2024

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Helped 772,649 peers since 2012

Featured reviews

Victor Okorie

Senior Research Analyst - Security, Privacy, Risk & Compliance at Info-Tech Research Group

Apr 17, 2024

We use the platform to provide security awareness training and conduct simulated phishing campaigns for end users. We also generate detailed reports on security metrics and trends The personalized content provided by KnowBe4 builds interest in learning more about security trends. We've observed a…

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reviewer1146996

Owner at a consultancy with 201-500 employees

Apr 19, 2021

It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more. The platform is divided into two separate parts, the administrator part, and the user part. The user part is localized and is available in Ukrainian, and there's no problem using it knowing only one language. But administrative parts used by cybersecurity specialists demand English knowledge. They also have few problems with the interface. It's rather user-friendly, but it's about the quantity of localized content. I know that they are working on artificial intelligence. I think it can be useful if AI could be used to select some modules for a more automated educational process.

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reviewer1445781

Network Security Administrator at a non-profit with 51-200 employees

Dec 14, 2020

Because of COVID, a lot of our training this year is done through Knowbe4. We've been using it a lot for training, especially for remote users. We not only have security training; we also have done some COVID training through it We brought our risk score down from about 20 to 15. Initially, the…

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KnowBe4 market share

As of June 2024, the market share of KnowBe4 in the Security Awareness Training category stands at 40.3%, up from 36.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Security Awareness Training

Key learnings from peers

Last updated Apr 22, 2024

Valuable Features

"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."

Room for Improvement

"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."

Pricing

"I rate the product pricing as four out of ten."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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