We performed a comparison between BambooHR and ADP Workforce Now based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, users of both BambooHR and ADP Workforce Now are happy with their features and services, and support. However, BambooHR seems to be a superior product due to its ease of deployment and pricing.
"The most valuable feature to me is performance management because we just started using that."
"It is a scalable solution."
"The most valuable features are the reporting and benefits piece."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The scalability of BambooHR is good."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"The product is user-friendly."
"The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"Its benefits portal could be user-friendly."
"The report functionality is not as good as competitive products."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"It would be useful to have the possibility to assign a task to the different users within the software."
"We cannot add more questions to the assessments if we want to."
"There are some issues with the job tab under my info where you add the salary."
"BambooHR needs to have more flexibility around performance management."
"The UI needs improvement because it needs to be more user-friendly."
ADP Workforce Now is ranked 9th in Cloud HCM with 11 reviews while BambooHR is ranked 6th in Cloud HCM with 31 reviews. ADP Workforce Now is rated 7.6, while BambooHR is rated 8.2. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of BambooHR writes "HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource and ADP Vantage HCM, whereas BambooHR is most compared with SAP SuccessFactors, HiBob, Workday and SunFish DataOn Philippines Inc.. See our ADP Workforce Now vs. BambooHR report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.