Comparing Fortinet FortiGate and Sophos XG based on user reviews reveals distinct contrasts in user satisfaction levels, setup complexities, and interface experiences. FortiGate's customer service varies significantly, with some users satisfied and others seeking improvement, while Sophos XG also sees mixed support reviews but with emphasis on the need for more tutorials and documentation. Deployment times for FortiGate can extend significantly depending on the project, contrasting with Sophos XG's faster, albeit sometimes technical setup. FortiGate's interface and performance have been criticized for complexity and sluggishness, against Sophos XG's calls for a more intuitive interface and streamlined reporting. Licensing and costs are mixed for FortiGate, with some preferences over competing brands, whereas Sophos XG is noted for its reasonable, albeit varied, subscription pricing. Valuable features for each highlight FortiGate's robust security and customization, versus Sophos XG's emphasis on infiltration prevention, user-friendly monitoring, and comprehensive security solutions, displaying their individual strengths tailored to different user priorities.
The summary above is based on 426 interviews we conducted recently with Fortinet FortiGate and Sophos XG users. To access the review's full transcripts, download our report.
"The reporting you receive out of this appliance is excellent. You will not need an external management system."
"Fortinet FortiGate is easy to use."
"Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"The most valuable feature is the interface, which is very user friendly. We are utilizing most of the features, like content filtering. The firewall is powerful."
"The security fabric is excellent."
"The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
"It is user friendly, and has all the features you need."
"The firewall functionality and unified threat management are the most useful features."
"It is a very stable solution."
"We find it easy to use. Its internal configuration is very easy. It is not complicated in terms of use and configuration. It has been fairly stable, and it is also scalable."
"Some of the most valuable features are filtering and application control. The DDoS detection also shows traffic jamming and traffic shaping."
"We get good usage out of the features. It has enabled us to gain popularity. It has great features."
"It's a product that is in continuous improvement and is following what the customer is asking for. They are taking inputs and designing new releases specifically according to the client and their needs."
"We created and configured a VPN for connecting our remote sites and also to make it more secure and reliable. We also like its two-factor authentication features."
"The product has a console that is based in the cloud for all their products. In this console, they have email security, firewall security, endpoint security, et cetera. All of the products on offer in the console are very useful for us."
"The solution needs to improve its integration with cybersecurity."
"The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."
"Web security solutions can be improved."
"The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"There is room for improvement related to the logging and reporting aspect."
"Currently, without the additional reporting module, we only have access to basic reporting."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"Over the last six months, we have noticed that the hardware is slow, especially the VPN connections."
"Their tech support is not great."
"The solution should have the ability to be up to date with the most recent threats."
"The uploading and downloading of reports should be included."
"All of the options should be available when I renew my subscription for the year. As it is now, there are some limitations."
"The VPN features can be improved. Due to covid-19, we have a lot of employees that work from home and we need better VPN capabilities."
"In the next release, I would like to see improvements to simplify the interface and more policy deployments."
"Lacks improved throughput performance in a box."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Fortinet FortiGate is rated 8.4, while Sophos XG is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Fortinet FortiGate is most compared with Cisco Secure Firewall, Netgate pfSense, Meraki MX, WatchGuard Firebox and Check Point NGFW, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Fortinet FortiGate vs. Sophos XG report.
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Go with Sophos XG or if you have tight budget and technical expertise then can move with pFsense.
Dear Sharif.
For 150 users any firewall will work perfectly. You can choose as per your convenience, availability, price, and better implementation partner in your region. Keep a bigger box at the central location and configure SD-WAN. SOPHOS has by default SD WAN. Make sure you have secure access to the cloud and all endpoints should have endpoint protection else only firewall will not help.
Most of the cloud service providers work on any-any rule because their responsibility is network uptime and availability. Security of your setup is your responsibility.
Manageability is better in Fortinet however features are better in SOPHOS. License bundle & ATP functions are are good in SOPHOS. Support response is good in SOPHOS but you will find less tickets in FORTINET once it is implemented as per your setup.
Overall both are good for your setup. You can choose as per convenience.
Hope this will help.. Greetings .. Ravi
In my opinion, the first point of strength is the support, and FortiGate is doing a great job in terms of support. It has numerous reference guides for configuration. The other advantage is ease of management in both the UI and CLI levels. You can use FortiGate modules to protect against web and virus attacks.
Hello Sharif,
I prefer FortiGate SDWAN Devices (FortiGate) even though we also deliver Sophos to our clients.
The decentralized FortiGate devices work as firewalls with an excellent security ecosystem. FortiGate and most other items work as Hardware units or on virtual machines.
As a Telco company we have a lot of companies working in different industries with various requirements. We can support them all with FortiGate.
Our customers prefer the security features, the stable ecosystem for life cycle management, for device/user/policy management, thread detection & prevention, intrusion prevention, sandboxing, ... the low operation effort to build a stable company network that supports the need of any customer size.
In our business, we also like that the architecture of a company network can be easily changed if the customer requirements change. From single-line sites to Data Centers with high availability and Cloud integration FortiGate can be used in any design.
The different security features that can be added by the license are powerful and integrated into the management dashboard. Updates of protection mechanisms against new threads happen automatically as soon as a new protection mechanism is available when new threads occur. The security team at Fortinet is excellent.
Greetings
Andre
Hi, XG is EOL the new series is XGS, both are excellent equipment but I prefer Fortigate, why ??? DHCP slection, leader SD-WAN, many IPSEC dynamics is possible on SOPHOS but is limit the are conflicts with many IP's dynamics you need to use DDNS, SSL tunnel for remote clients, VRF, advanced routing with OSPF and BGP ("as path"). Greetings