We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"It's very user-friendly."
"There is less work for the DBAs. Everything is handled in AWS itself."
"The cutting-edge design is valuable."
"The most valuable feature is the availability, as we work in different availability zones."
"AWS is known for its scalable cloud hosting and computing services. We use various features depending on our needs, including endpoint services, database instances, and EC2 instances."
"The initial setup is simple and straightforward."
"It scales well and is flexible."
"I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications."
"It's stable."
"The scalability is good."
"The initial setup of Google Firebase is pretty straightforward."
"It is a stable solution...It is a very scalable solution."
"Firebase offers encryption out of the box."
"The product is easy to use."
"Its simplicity makes it quite handy for my needs in app development."
"Stability-wise, I rate the solution a ten out of ten."
"It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."
"We would appreciate it if the product was cheaper."
"Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime. The loading of the dashboard is slow. It could be because I am located in China."
"The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month."
"The price could be better."
"One problem is that the AWS public cloud doesn't have shared storage capabilities. The second thing is the cloud performance versus on-prem."
"IAM must be made simple and straightforward."
"There are some limitations for certain applications that happen regionally and it is an issue for us."
"One of the challenges I was facing when I was using it was the library called Google Dialogflow which allows you to connect your chatbot with an intent. So there is so much adding when you are trying to connect it with your service because you have to do a lot of repetition writing a new intent, putting it step by set so it is good to escape. I believe it should be flexible and dedicate the intents based on the relating and to write a lesser code when doing that."
"Firebase uses JSON, and the storage format is very different to that of SQL. This does not allow for easy migrations."
"I rate the support from Google Firebase a four out of five."
"Their technical support needs to be enhanced with more support for customers."
"In Google Firebase, reporting is an area with shortcomings where improvements are required to be made in the future."
"Google Firebase should add extra functionality to do global delete and updates across your database."
"The notifications must be made a little bit better."
"I would like to have a facility for testing possible scenarios by writing dummy data and then doing different queries."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.