We compared Amazon CloudWatch and Nagios XI based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"It is a stable solution...I rate the technical support a ten out of ten."
"The most valuable feature of Amazon CloudWatch is reliability."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"We can set CPU thresholds using the solution."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"This is a very good solution and it is simple to use, for any company."
"Nagios XI is a simple monitoring tool with performance management."
"The solution has a lot of plugins and scripts integrated with it."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Nagios XI helped me to draw the network and check for system failures."
"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."
"Improvement of SSSD logs would be beneficial."
"The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action."
"There could be further enhancements through CloudWatch's partnerships."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"The solution should provide human-readable metrics."
"I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"It can be quite difficult to know which drivers and agents to use when setting up."
"We'd like to see more integration capabilities."
"The reporting structure could be more streamlined."
"The interface could be more user-friendly."
"Nagios XI can improve its GUI for users with a new look."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews. Amazon CloudWatch is rated 8.0, while Nagios XI is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Amazon OpenSearch Service, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Amazon CloudWatch vs. Nagios XI report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
