We performed a comparison between Amazon Route 53 and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Cloudflare, Microsoft, Amazon Web Services (AWS) and others in Managed DNS."You can host your zone and name servers here, and keeping track of records is easy."
"The initial setup is good and straightforward."
"Technical support from Amazon is very good...Overall, the product is stable."
"The most valuable feature is that it works very well."
"Using Amazon Route 53 is located in a central place in Amazon AWS which makes it easier to manage every DNS entry in one place. You are able to manage your public and private DNS from there. We can create rules based on weight and globalization is impressive."
"The solution is cost-effective."
"The main DNS resolution is really, really fast."
"We haven't faced any outages or issues directly related to Route 53. It has been 100% stable for me."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"The implementation is pretty easy."
"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"Helps block personal email accounts."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The product’s security and disaster recovery features need enhancement."
"The product should improve its automation."
"The solution’s pricing could be reduced."
"It may not always be easy to integrate with on-premise infrastructure, especially with the complexity of the resolver and other factors involved. Improvements could be made to enhance the ability to integrate seamlessly."
"The multiple routing policies present in the product have certain shortcomings where improvements are required."
"The platform is more complicated to learn than one of its competitors."
"Streamlining and optimizing processes related to Procter, VPN workflows, and other subjects based on specific needs would allow for continual improvement and adaptation to the evolving requirements of the system."
"When we are looking at the model registry, it may be not clear sometimes. For example, if you use a single grid model and group or registry, it has a different SDK in the pilot. And it may be not so comfortable to use both of them because it is two different places for keeping things in order."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"User interface could be a little smoother and more intuitive."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"Missing a real data leakage prevention solution."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"They need to improve analytics so they report on more of the specifics of user activity."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Amazon Route 53 is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Amazon Route 53 is most compared with Azure DNS, Cloudflare DNS, Google Cloud DNS, Akamai Edge DNS and IBM NS1 Connect, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection.
We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
