We compared Apache JMeter and Tricentis NeoLoad based on our user's reviews in several parameters.
Apache JMeter and Tricentis NeoLoad both excel in load testing capabilities and robust reporting features. Apache JMeter offers more extensive customization options and protocol support, while Tricentis NeoLoad is praised for its ease of use and superior customer service. Users suggest that Apache JMeter could improve its user interface and documentation, while Tricentis NeoLoad users desire better integration options and software stability.
Features: The valuable features of Apache JMeter include its versatility in load testing, robust reports and graphs for analysis, excellent support for various protocols, a user-friendly interface, and extensive customization options. On the other hand, Tricentis NeoLoad offers ease of use, intuitive interface, excellent support for load testing and performance monitoring, advanced reporting capabilities, seamless integration with other tools, and efficient handling of complex and large-scale tests.
Pricing and ROI: According to user feedback, the setup cost for Apache JMeter is not mentioned, indicating a smooth and hassle-free process. On the other hand, Tricentis NeoLoad also has a straightforward setup and the pricing is considered reasonable. Both products have easy-to-understand licensing processes., Apache JMeter demonstrated positive outcomes for return on investment, including improved testing processes and cost savings. Tricentis NeoLoad also provided a favorable return on investment, adding value to businesses.
Room for Improvement: In terms of room for improvement, Apache JMeter could benefit from enhancements in its user interface and documentation, particularly for beginners. On the other hand, Tricentis NeoLoad could use improvements in various areas including documentation, user interface design, integration options, and software stability.
Deployment and customer support: Apache JMeter and Tricentis NeoLoad have different user reviews regarding the duration required for establishing a new tech solution. Apache JMeter users mentioned three months for deployment and a week for setup, while Tricentis NeoLoad users mentioned three months for deployment and one week for setup or one week for both deployment and setup., Apache JMeter's customer service is praised for being helpful, reliable, and responsive. Customers appreciate their knowledge and prompt responses. Tricentis NeoLoad's customer service is commended for its promptness, professionalism, and efficient query resolution. Users are satisfied with the level of assistance received.
The summary above is based on 66 interviews we conducted recently with Apache JMeter and Tricentis NeoLoad users. To access the review's full transcripts, download our report.
"Due to process automation, I don't have to prepare reports, making it the perfect solution."
"Apache JMeter is well-known and widely used among developers, particularly on popular developer forums. While it may not have the most user-friendly interface, it offers strong support through official manuals and various articles from companies providing load testing services. The tool is free, has a substantial community, and serves as a fundamental choice for testers, especially those new to performance testing. While other tools like K6 may be more developer-oriented, JMeter's affordability and accessibility make it suitable for those without extensive performance testing experience."
"The performance of the solution is excellent."
"What I like best about Apache JMeter is its user-friendly GUI because even if you don't have very good coding knowledge or understanding, or even if you don't come from a development background, you can still use the solution with just a few clicks. This is what's unique about Apache JMeter, in comparison with other tools in the market. As Apache JMeter is open source, when there's a missing feature, you can search in several community blogs for plugins that you can use to modify Apache JMeter to meet your requirements, and this is another advantage."
"This solution is easier to use than any other tool in the market; there is not even a requirement to learn a lot of scripting in order to use it."
"We like that Apache JMeter has different features and different plugins and that they are free of charge."
"We are using it just for load testing. We are using its free version, and it is scalable."
"The most valuable features of Apache JMeter are user-friendliness, large resource, and the quality of assistance they provide. Additionally, it is easy to integrate with cloud platforms, such as AWS."
"The Frameworks feature is valuable. NeoLoad Web and the API are also valuable. It provides API support."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"The dashboards give extensive statistics, which help with quick report preparation and analysis."
"Simple capturing of dynamic variables and simple scripting."
"In my opinion, correlation of dynamic data is the most important advantage of this tool."
"What I found best in Tricentis NeoLoad is that it's better with scripting and load test execution in the load testing environment compared to its competitors. The tool has a better design, scenarios, and model, which I find helpful. I also found the Result Manager a fascinating part of Tricentis NeoLoad because of the way it collates results and presents reports. The straightforward implementation of Tricentis NeoLoad, including ease of use, is also valuable to my team."
"The most valuable feature is the ability to execute parallel requests, unlike JMeter and LoadRunner which can only be run sequentially."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"Currently, the integration pipeline is implemented by using Jenkins or a similar tool platform. These are continuous integration tools. As far as I know, integration is done by using custom scripts. It would be good if the integration with a continuous integration pipeline, like Jenkins or Hudson, can be done out of the box without using a script."
"JMeter is lagging when it comes to GUI performance testing because we need to install some third-party plugins for recording the GUI script, and the performance isn't very reliable."
"Self-healing and page rendering for the end-users are not available in Apache JMeter."
"The plug-ins make the reports heavy and they have to be run in non-GUI mode."
"Apache JMeter may have difficulty recognizing dynamic objects in some critical cases, which can lead to challenges in terms of object identification."
"Given that Apache JMeter is a free and open-source tool, documentation improvement may not be a major concern, as it is mostly contributed on a voluntary basis. The essential information is already available. However, in terms of the interface, there are occasional bugs, and the tool may not address them as quickly as some users would like. Fixing defects and bugs might take a considerable amount of time, with users sometimes having to wait for several months or even a year for the next release to address specific issues."
"It should start supporting the presentation layer. It currently provides performance testing specifically at the application and API level. It can be extended to the presentation layer, which includes mainly Angular and React frameworks. It should also be easy to use and easy to train people."
"They can improve it a little bit in terms of distribution load testing. We struggled with it during the distribution. In terms of reporting, runtime monitoring is not currently included, and it should be included. They can also improve it on the reporting side in terms of the comparison of the reports. They can also focus more on integration with CI/CD. Currently, people are using their own customized tools. It would be nice if Apache can provide some standard tools and procedures for integration with CI/CD tools like DPR. There are some tools, but it would be nice if official standard tools and procedures are available."
"There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner. We also need to look into how it integrates with other Tricentis products, because Tricentis did not have a good performance testing tool until now."
"The overall stability of the GUI should be improved. The GUI component is not stable enough. We have observed crashes several times."
"Support wasn't able to solve a technical issue."
"The debugging part of Tricentis NeoLoad takes time."
"The SAP area could be improved."
"It needs improvements in the UI. It's currently not as friendly as it should be."
"Tricentis NeoLoad could improve the terminal emulation mainframe. It is not able to use the low code or no code option. You have to code it yourself."
"Regular and strong support has to be made available by Tricentis during the solution's implementation and initial setup."
Apache JMeter is ranked 1st in Performance Testing Tools with 82 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 61 reviews. Apache JMeter is rated 7.8, while Tricentis NeoLoad is rated 8.2. The top reviewer of Apache JMeter writes "It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve". On the other hand, the top reviewer of Tricentis NeoLoad writes "Offers good user interface, customization and I like how it way it correlates, monitors, and integrates with the user interface". Apache JMeter is most compared with BlazeMeter, Postman, Katalon Studio, OpenText LoadRunner Professional and ReadyAPI, whereas Tricentis NeoLoad is most compared with OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca, BlazeMeter and Tricentis Flood. See our Apache JMeter vs. Tricentis NeoLoad report.
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