AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"I think the performance and interface are the most important features."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"It is a good monitoring tool. Its stability is very good."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"The best features of AppDynamics would be the code application monitoring capabilities."
"Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them."
"The most valuable features of Prisma Cloud are its cloud security posture management and cloud workload protection capabilities."
"Cloud security posture management is the preferred feature among other vendors."
"CSPM is the most valuable feature for any organization that runs its workloads in the cloud."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"This solution helped us by allowing us to schedule and fix things. This is not an easy thing if you're managing 1,000 plus resources."
"The container and serverless security is most valuable. It is quite a new technology for this region. Even though containers have been there for a long time, the adoption of containers is very minimal in this region. When it comes to using Kubernetes containers in a complex architecture, there is a lack of security in the market. People aren't aware of the security controls or the process for governance. Container security provided by Prisma Cloud is quite good at filling that gap."
"Integrating with a CI/CD pipeline and incorporating a vulnerability assessment process are highly effective features, especially when combined with runtime protection."
"The documentation and training material have room for improvement."
"When you have high stress of visits I do not know if you are more stress because of the amount of visits or because you have to wait eternal 60 seconds to find out it things are going well or you already have mess."
"SQL statement monitoring"
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"I would like to see more of a unified platform. They're very, very new on the server side, machine agents. I want them to be more mature in this area."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"There are too many installers available for this solution."
"One major observation is that it is not possible to implement Prisma Cloud on-premises. This is the limitation. Prisma Cloud itself is on a cloud. It is sitting on AWS and Google Cloud. It is a SaaS solution, but some of my clients have a local regulatory requirement, and they want to install it locally on their premises. That capability is not there, but government entities and ministries want to have Prisma Cloud installed locally."
"I have some challenges customizing and personalizing some of the capabilities in the CSPM in terms of new policies and services. We have to reconfigure and rebuild the CSPM."
"They can improve the integrations into the SDLC lifecycle."
"Prisma is good about compliance, and their support is excellent, but they struggle with automation and integration. They need to stay on top of the newest types of connectors. How can you connect other applications and other tools in order for this to work cohesively? That's a challenge."
"They need to improve the API gateway."
"This solution is more AWS and Azure-centric. It needs to be more specific on the GCP side, which they are working on."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"The security automation capabilities are average."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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