Appgate SDP vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

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Executive Summary

We performed a comparison between Appgate SDP and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution...The support answers your questions very fast.""One of the most important features is stopping lateral movement across our network.""The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability.""The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort.""It is pretty stable.""The interface is really friendly. It's simple to understand."

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"The shadow feature is extraordinary and helps a lot when supporting remote users.""There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions.""Stable product with straightforward setup.""The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly.""Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""The tool helps me to connect with some apps of our company and resolve the tickets.""The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."

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Cons
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there.""One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management.""They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.""On the cloud, when you make some changes, it may be difficult.""It would be better to connect to an application portal from any device. Documentation and support could be better.""The user interface should be improved as it is not very easy to work with the updates."

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"The speed and connectivity of Citrix DaaS could be improved.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.""My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones.""We would like to be able to provide VDI, a full desktop, to each of our users.""Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered.""Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up.""The initial setup has room for improvement.""The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."

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Pricing and Cost Advice
  • "It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
  • "We pay $100 per user per month. One license for the site is around $17."
  • "The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
  • More Appgate SDP Pricing and Cost Advice →

  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal… more »
    Top Answer:The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market.
    Top Answer:They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Ranking
    11th
    out of 34 in ZTNA as a Service
    Views
    1,804
    Comparisons
    1,200
    Reviews
    5
    Average Words per Review
    374
    Rating
    8.8
    Views
    2,113
    Comparisons
    1,294
    Reviews
    24
    Average Words per Review
    548
    Rating
    7.8
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Appgate SDP is a network access control tool for local and remote access, multifactor authentication, and micro-segmentation. It is a flexible, robust, and configurable tool with good documentation, interface improvements, and ease of deployment. 

    It helps organizations prevent lateral movement across networks and servers and provides a more granular access control structure than traditional VPNs. Appgate SDP's valuable features include the ability to hide servers, good support, stability, scalability, and stopping lateral movement. It is currently being used as the main VPN solution for many companies.

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Sample Customers
    United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Computer Software Company18%
    Insurance Company9%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise13%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    Buyer's Guide
    ZTNA as a Service
    June 2024
    Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Appgate SDP is ranked 11th in ZTNA as a Service with 6 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 92 reviews. Appgate SDP is rated 8.8, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Appgate SDP is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Zscaler Zero Trust Exchange, Waverley Labs Open Source Software Defined Perimeter and Netskope Private Access, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole.

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