We performed a comparison between ArcSight Enterprise Security Manager (ESM) and ArcSight Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have no complaints about the features or functionality."
"The connectivity and analytics are great."
"Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"The UI of Sentinel is very good and easy to use, even for beginners."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"Free ingestion for Azure logs (with E5 licence)"
"It makes maintenance very easy."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The solution is pretty stable."
"ESM has valuable features for event prediction and security analysis."
"The correlation feature is good."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"I value the event correlation of this product."
"The stability of ArcSight Enterprise Security Manager is good."
"The product has a valuable interface."
"The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place."
"We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way."
"The platform helps us improve threat detection capabilities."
"The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk."
"If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"We'd like also a better ticketing system, which is older."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"The way that scaling is set up isn't very cost-effective."
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The visualization is not very good compared to Splunk."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"ArcSight Intelligence's pricing needs improvement."
"We haven't found the product fully scalable."
"ArcSight Intelligence is a bit slower, and its speed should be improved."
"The dashboard is not user-friendly and is in black and white."
"The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while ArcSight Intelligence is ranked 33rd in Security Information and Event Management (SIEM) with 5 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while ArcSight Intelligence is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, IBM Security QRadar, Elastic Security and LogRhythm SIEM, whereas ArcSight Intelligence is most compared with Exabeam Fusion SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. ArcSight Intelligence report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.