We performed a comparison between ArcSight Logger and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It is one of the best products available in the market."
"ArcSight provides the basic information that we want."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"ArcSight's robustness is its most valuable feature."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"It's an efficient solution."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It saves a lot of time. We integrate the customer's firewall with all their networking devices."
"I have found IBM QRadar to be scalable."
"It is a bit easier to use than other products, such as Splunk or ELK Elasticsearch."
"It has improved my efficiency."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"I really like the feature we have with the logs, that if there are any credit card numbers being used, like a PII, you can just use rejects and you can mask it. This is a really good feature in QRadar."
"It'll get you from point A to B."
"IBM QRadar Advisor with Watson is a stable solution."
"We have had problems with archiving."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution should make it possible to integrate network analysis features."
"It would be better if the product is cheaper."
"The solution must provide readymade connectors for different applications."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The initial setup was a little bit complex."
"ArcSight has been sold two or three times, and the quality has decreased."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"IBM Security QRadar’s GUI could be improved."
"While the interface is easy to use, it could be a little more responsive."
"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
"Maybe there should be more custom rules in the exchange. Basically, we are using a lot of threat rules, so maybe they'll develop something like that."
"The solution is expensive compared to other products."
"We need more features in order to create rules to detect or to meet some requirements for other areas, for example, catching the event from other authentication tools."
"The solution lacks vendor support."
ArcSight Logger is ranked 20th in Log Management with 31 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. ArcSight Logger is rated 7.8, while IBM Security QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ArcSight Logger is most compared with Splunk Enterprise Security, Elastic Security, Wazuh, LogRhythm SIEM and syslog-ng, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Securonix Next-Gen SIEM. See our ArcSight Logger vs. IBM Security QRadar report.
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