We performed a comparison between Automation Anywhere (AA) and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the Automation Anywhere University, you can go and train yourself to be an expert in the tool."
"Automation Anywhere offers valuable features, including command packages for PDF, Windows, XML, and Excel, as well as universal recording capabilities."
"We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs."
"The bot creation process is easy, manageable, and everything is well-organized for a developer. Everything is centralized."
"One very useful feature is the IQ Bot, which is helpful in the operation of the data input process to all of their applications."
"We have staff who have been moved out of the mundane tasks and are now doing value-added activities."
"It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided."
"This solution is easy to use and easy to learn compared to Blue Prism, UiPath, and others."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"Good email automation and XL automation."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"I would like to have the ability to schedule bots by whichever one is available."
"The solution should include an analytics dashboard. As the space is maturing, many vendors sell functionalities as separate components so this is not unique to the solution."
"When we are moving from one version to another version, it's very difficult because most of the features stop working. They should first test everything and then release the new version. For example, there's a system variable known as the Excel Cell Row.... When going from version 11.1 to 11.3, this variable was suddenly not supported, and most of our bots were dependent on that. Everything went down..."
"Automation Anywhere is unable to connect to the database directly. What we are doing now is directly writing the PL/SQL scripts and trying to push the data from the database into Automation Anywhere. This feature is available in UiPath, but not in Automation Anywhere."
"We have a new feature share in Automation Anywhere, but it does not migrate automatically from the previous version to the new one."
"They need to make the AA stable across all browsers and I hope to see it fixed in the next version."
"They want to get more accuracy in handwritten forms, which might take some time."
"Setting up Automation Anywhere is a bit complex."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"Lacks integration with third party tools."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 5 reviews. Automation Anywhere (AA) is rated 8.4, while EdgeVerve AssistEdge RPA is rated 6.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism and Tricentis Tosca, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Microsoft Power Automate, Pega Robotic Process Automation and AutomationEdge. See our Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.