We compared Auvik and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. Some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"The most valuable feature in Auvik is that it lets us know when a network is down. It lets us know right away and we can find out what's causing it: whether it's the firewall, an AP, or there's a whole network outage. It makes things easier by giving us an "eye in the sky" when we're not on the site. It's great for monitoring."
"I don't worry about the scalability of the solution because it is quite a broad, scalable, modern platform."
"All of the features are valuable, but the ability to remote into anything, whether it's a terminal or a browser, is really big for us. It makes things a lot easier day-to-day."
"It's all intuitive and straightforward. The out-of-the-box alerts provided everything I needed, but I've made a couple of additional alerts. You can schedule maintenance windows in Auvik, and the solution won't send any alerts during that time."
"It's hard to say that one feature is my favorite, but I like Auvik's ability to map networks using SNMP. It maps the network, so I can look at all the devices and set them to provide alerts or automatically create tickets when outages occur. If clients need it, I can export all of the data into an Excel spreadsheet."
"The most advantageous feature is the ability to back up the configuration settings on switches and routers."
"Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The dashboard allows you to see what's going on in the overall system."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"An excellent solution that is easy and intuitive to implement."
"This is a very good solution and it is simple to use, for any company."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The Auvik network map and dashboard are not reliable enough to provide a real-time view of our network."
"The one thing that I need more help with is the networking of virtualization hosts. I need more information on those hosts and which virtual networks are attached to what, the virtual switches that are in there, and how they function. None of that exists currently."
"When it comes to monitoring, Auvik provides a single integrated platform, but I feel it could do more things. If it could facilitate device upgrades, that would be great."
"The one feature we need is that when something goes down, we need a phone call, a text message, or something like that, not just an email alert. This is something they don't do. So, we have another service that does that for us. It would be nice to have that integrated into this, but at the moment, we have a way around it, which is with another partner of ours."
"For pulling up the devices, the dashboard is a little bit sluggish. I know there is a lot of data, and I am starting to get nitpicky here, but this is the only thing. The dashboard is a little sluggish, and you have to keep the filter on sometimes."
"We schedule backups in the middle of the night, and a high volume of data passes through our networks during those backups because it backs up everything for a couple of hours. That generates alerts in Auvik's monitoring systems saying that these network ports are at 99 percent utilization because they're being maxed out. I'd like to have a way to mute alerts during these hours. There's no way to whitelist this activity within a set period. I want to be able to tell Auvik not to send me alerts about high utilization on these ports between 1 a.m. and 4 a.m."
"When it tries to build the topology, it does it in a way that is usually incorrect. It cannot validate VLANs correctly, and it is a bit cumbersome. When we have a known topology, it makes it completely different. The network maps are not accurate."
"I would like to see some better training or public resources. It's not just Auvik's fault. Our company has a responsibility to explain the toolset and everything it can do. Many of our engineers don't realize how powerful it is. Due to a lack of documentation about Auvik's capabilities, so much can go over the heads of engineers who don't spend much time with it."
"They need more documentation for the plugins."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"Nagios XI can improve its GUI for users with a new look."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"I would like to see support for notification via SMS."
"The product's stability could be even better."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The reporting structure could be more streamlined."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 139 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Auvik Network Management (ANM) is rated 8.8, while Nagios XI is rated 8.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Auvik Network Management (ANM) vs. Nagios XI report.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.