We compared Microsoft Defender for Office 365 and Avanan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Defender for Office 365 stands out for its thorough email scanning, ease of use, and anti-phishing capabilities. Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning.
Room for Improvement: Microsoft Defender for Office 365 can improve integration with non-Microsoft solutions and offer better documentation for its advanced security features. Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options.
Service and Support: Microsoft customer service has received mixed feedback. While some customers find it responsive and prompt, others believe it could be more advanced and attentive. Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise.
Ease of Deployment: The setup for Microsoft Defender for Office 365 is generally considered effortless. Users appreciate its seamless integration with Office 365 and the minimal maintenance it requires. Users like Avanan's trouble-free setup and easy updates.
Pricing: Some reviewers found Microsoft Defender for Office 365 to be reasonably priced, and others consider it expensive. Defender is typically sold in a bundle, so it’s challenging to compare the cost to other solutions. Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises.
ROI: Microsoft Defender for Office 365 helps users prevent ransomware and malware while enhancing email security and providing cost savings through its subscription-based service. Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth.
Comparison Results: Defender is praised for its thorough email scanning and integration into a single console. Defender users desire a more centralized interface and improved spam and malware detection. Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation.
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The ease of installation and the AI capacity of the product are valuable."
"Spam protection is the most valuable feature."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"The customizable rules allow you to change aspects."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"I highly recommend this solution to any prospective buyer."
"Defender helps us prioritize threats across our organization."
"The product's scalability is good."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It is very difficult to find the required documentation."
"The user experience must be improved."
"The overall user interface is not attractive. It needs some improvement."
"They should come up with a mobile application so that it can be more flexible."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The company should focus on adding threats that the solution is currently unable to detect."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Avanan is rated 9.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Hornetsecurity 365 Total Protection. See our Avanan vs. Microsoft Defender for Office 365 report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
