We compared AWS Backup and Druva Phoenix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site. Druva Phoenix is commended for its user-friendly login portal and overall adaptability.
Room for Improvement: AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators. Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems.
Service and Support: Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues. Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency.
Ease of Deployment: Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days. Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment.
Pricing: AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex. Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up.
ROI: AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events. There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI.
Comparison Results: AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality. Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems.
"We can directly back up EC2 instances in AWS without using any third-party applications."
"The most valuable feature is its ease of use."
"The advantage that AWS Backup has over competitors is that it's very simple."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"It is highly scalable for both SMEs and large enterprises."
"The replication in the recovery region is the most valuable feature."
"What I like about AWS Backup is its simple approach to a complex problem."
"The duplication is the solution's most valuable feature."
"We're comfortable using this kind of technology. It's user-friendly."
"The most valuable feature is that it is simple to use."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope."
"It's very comprehensive. It's one of the first brands to appear in its field."
"he most valuable feature is that it's not so intrusive with computer resources."
"They should work on their visual capabilities."
"One improvement I would like to see in AWS Backup is the implementation of incremental backups."
"The AWS Backup backend reporting is a major area that needs improvement. We would be very excited if we can see some reporting, such as trends. We do understand that there are reports available for S3 Bucket, in which the AWS backend stores the data. However, if we can receive holistic reporting, then it would be very helpful for us."
"Only the price could be improved."
"This backup tool does the full backup of the entire snapshot server. I would like to have the option to not do the full server backup."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"AWS Backup could improve because you cannot use Glacier or anything but EFS."
"To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
"When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas."
"The backup reports and the dashboard need improvement."
"In the future, we would like to see support for virtualized machines."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"Technical support can be improved."
"The solution does lack a lot of features, and we're considering switching."
"The usability of the solution isn't the best."
AWS Backup is ranked 4th in SaaS Backup with 23 reviews while Veritas Alta SaaS Protection is ranked 11th in SaaS Backup with 12 reviews. AWS Backup is rated 8.0, while Veritas Alta SaaS Protection is rated 8.0. The top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". On the other hand, the top reviewer of Veritas Alta SaaS Protection writes "It's a user-friendly solution that helps us migrate our customers from their local servers". AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect Cloud, Rubrik Go and Rubrik, whereas Veritas Alta SaaS Protection is most compared with Veritas NetBackup, Commvault Cloud, Veritas Backup Exec, Azure Backup and Veeam Backup for Microsoft 365. See our AWS Backup vs. Veritas Alta SaaS Protection report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
