We compared AWS WAF and Cloudflare Web Application Firewall based on our user's reviews in several parameters.
AWS WAF is praised for its effective protection, comprehensive logging capabilities, and customizable rule sets. The customer service is highly responsive and contributes to a positive experience. The return on investment has been positive, but there are areas for improvement in documentation and user-friendliness. On the other hand, Cloudflare Web Application Firewall is commended for enhancing website security, user-friendly interface, and integration with other services. The customer service is efficient, and the pricing is competitive. However, users have noted a need for more customization options and improvements in response times and ease of use.
Features: AWS WAF stands out for its effective protection against web attacks, integration with other AWS services, and efficient management of multiple websites. In contrast, Cloudflare WAF is praised for its website security enhancement, user-friendly interface, and comprehensive reporting capabilities.
Pricing and ROI: The setup cost for AWS WAF was minimal and the process was smooth and straightforward. Users found the pricing affordable and the licensing flexible. Cloudflare Web Application Firewall also had competitive pricing with straightforward setup costs and flexible licensing options., AWS WAF users have reported increased security, reduced risks, and improved protection against web threats, with cost savings and enhanced firewall management. Cloudflare's Web Application Firewall has resulted in significant financial gains.
Room for Improvement: The AWS WAF product could improve its documentation and instructions for users with limited technical expertise. Users also find difficulties in setting up and managing rules and desire a more user-friendly interface. In contrast, Cloudflare Web Application Firewall would benefit from enhancements in customization options, response times, and ease of use. Users want more flexibility in tailoring firewall settings and quicker notifications and responses. The interface is also seen as complex and needing simplification for a better user experience.
Deployment and customer support: The user reviews for AWS WAF emphasize the importance of considering the duration for different phases of implementing a new tech solution. This includes both deployment and setup, which may vary in timeframes. On the other hand, the Cloudflare Web Application Firewall reviews highlight that the duration can vary among users, with some spending three months on deployment and a week on setup, while others only require a week for both. It is necessary to evaluate the context in which these terms are used and consider them collectively., AWS WAF's customer service and support have consistently been praised for their excellence and responsiveness. Users receive prompt assistance and solutions to queries, while the knowledgeable support team ensures overall customer satisfaction. In comparison, Cloudflare Web Application Firewall also has excellent customer service, with responsive and efficient assistance, addressing issues promptly and providing clear instructions. Users feel supported and confident with Cloudflare's customer service.
The summary above is based on 41 interviews we conducted recently with AWS WAF and Cloudflare Web Application Firewall users. To access the review's full transcripts, download our report.
"What I like best about AWS WAF is that it's a simple tool, so I could understand the basics of AWS WAF in two to three hours."
"The product's initial setup phase was very simple."
"It is a one-click WAF with no effort needed."
"The ease of deployment of the product is valuable to me."
"The product’s availability, ease of configuration, and documentation are valuable."
"The most valuable feature of AWS WAF is its highly configurable rules system."
"Its best feature is that it is on the cloud and does not require local hardware resources."
"The most valuable feature is that it is very easy to configure. It just takes a couple of minutes."
"It protects web applications efficiently."
"Caching is the most valuable feature of Cloudflare Web Application Firewall."
"The solution protects our application, which runs on the HTTP protocol, from DDoS attacks."
"The Cloudflare Web Application Firewall's most valuable feature is its ease of configuration."
"The product has improved our security posture by blocking bad actors."
"Someone with a basic understanding of networking and security will be able to implement the firewall's basic features within 15 minutes."
"We extensively use the solution every day. The solution is very stable; we haven’t seen any glitches."
"The product has a valuable security control functionality."
"I would like to see the addition of more advanced rate-limiting features in the next release. It would be beneficial to extend rate limiting beyond just web servers to the main node level."
"It's a bit difficult to apply the right rules for the right security."
"In a future release of this solution, I would like to see additional management features to make things simpler."
"This solution could be improved if the configuration steps were more specific to WAF, compared to other cloud services."
"The setup is complicated."
"For uniformity, AWS has a well-accepted framework. However, it'll be better for us if we could have some more documented guidelines on how the specific business should be structured and the roles that the cloud recommends."
"We should be able to do proper whitelisting."
"We must monitor and clean up the WAF manually."
"The platform's control features related to real-time authentication and response time need improvement."
"There could be an option to duplicate the cluster to maintain the consistency of rules."
"I have experienced some difficulties with Cloudflare's support as a customer based in India."
"It would be ideal if the solution offered better log integration and more integration with different platforms."
"The reporting could be more granular."
"Its stability could be better."
"The accuracy of the Cloudflare Web Application Firewall could be improved by reducing the number of false-negative alerts."
"Their documentation could be better. They don't have documentation that explains everything well. They have documentation for everything you're looking for, but they lack a single piece of documentation to tie everything together. As a new user or beginner, it took us a little bit of time to figure out how to put all these things in place."
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AWS WAF is ranked 1st in Web Application Firewall (WAF) with 52 reviews while Cloudflare Web Application Firewall is ranked 7th in Web Application Firewall (WAF) with 16 reviews. AWS WAF is rated 8.0, while Cloudflare Web Application Firewall is rated 8.2. The top reviewer of AWS WAF writes "A highly stable solution that helps mitigate different kinds of bot attacks and SQL injection attacks". On the other hand, the top reviewer of Cloudflare Web Application Firewall writes "A cloud solution for web application firewall protection with rate-limiting, managed, and custom firewall rules". AWS WAF is most compared with Azure Web Application Firewall, Microsoft Azure Application Gateway, F5 Advanced WAF, Imperva Web Application Firewall and Fortinet FortiWeb, whereas Cloudflare Web Application Firewall is most compared with Microsoft Azure Application Gateway, Akamai App and API Protector, Fortinet FortiWeb, Azure Front Door and NGINX App Protect. See our AWS WAF vs. Cloudflare Web Application Firewall report.
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