We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The hardware is always updated and it's saved us a lot of money."
"Our client’s infrastructure is protected by the tool."
"The product is cost-effective compared to other vendors."
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
"You have the flexibility to encrypt your backups and choose the storage capacity you're comfortable paying for."
"This solution allows me to restore either the VM or the data, depending on what is needed."
"The initial setup was very easy."
"The scalability has been good."
"Dell NetWorker's user interface is quite simple and very interactive."
"There are no problems in terms of stability."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"NetWorker's most valuable feature is recovery, including the policy-based backups that can be configured."
"The software is quite complicated and useful for large corporations using different information systems."
"It is the best umbrella, serving the best applications."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"Azure Backup is limited to certain workloads. It would be helpful if Microsoft focused on enabling backups for Oracle and other unsupported databases."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"Technical support is in need of improvement."
"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."
"Azure lacks sufficient solutions for a particular scenario, we may need to resort to using third-party applications. In such cases, these applications can be employed to facilitate backup, replication, and the efficient utilization of internet connectivity and bandwidth. They enable us to effectively manage and transfer data while ensuring optimal utilization of network resources. However, it would be a benefit if we did not have to use third-party applications for these operations."
"The monitoring and tagging features could be improved."
"While Azure Backup allows ingress data, the egress data is chargeable, which should be excluded."
"They need more support for image backups."
"There should be total integration of the replication and cloud logistic back up on cloud."
"Could have a better recovery system."
"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."
"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."
"It would be beneficial to have a single user interface for all of the features."
"Support is definitely an area of concern because of the time it takes to resolve our issues."
"he API side of the solution has certain shortcomings."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell Avamar, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and IBM Spectrum Protect. See our Azure Backup vs. Dell NetWorker report.
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