We performed a comparison between Azure OpenAI and Google Cloud AI Platform based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"The high precision of information extraction is the most valuable feature."
"The product saves a lot of time."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"We can use the solution to implement our tasks and models quickly."
"The product is easy to integrate with our IT workflow."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"On GCP, we are exposing our API services to our clients so that they send us their information. It can be single individual records or it can be a batch of their clients."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"The solution is able to read 90% of the documents correctly with a 10% error rate."
"The initial setup is very straightforward."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"Sometimes, the responses are repetitive."
"There is room for improvement in their support services."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"There could be an ability to generate visual data, such as architecture diagrams."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"The initial setup was straightforward for me but could be difficult for others."
"The solution can be improved by simplifying the process to make your own models."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"Customizations are very difficult, and they take time."
Azure OpenAI is ranked 2nd in AI Development Platforms with 25 reviews while Google Cloud AI Platform is ranked 6th in AI Development Platforms with 7 reviews. Azure OpenAI is rated 8.0, while Google Cloud AI Platform is rated 7.8. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of Google Cloud AI Platform writes "An AI platform AI Platform to train your machine learning models at scale, to host your trained model in the cloud, and to use your model to make predictions about new data". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and IBM Watson Studio, whereas Google Cloud AI Platform is most compared with Microsoft Azure Machine Learning Studio, IBM Watson Machine Learning, Google Vertex AI, Hugging Face and Amazon SageMaker. See our Azure OpenAI vs. Google Cloud AI Platform report.
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We monitor all AI Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
