We performed a comparison between BackupAssist and BDRSuite based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I have found that the backups are usually very successful."
"Vembu provides us with a way to instantly recover data. It offers instant data recovery through a local backup server deployed at the customer's site. We can quickly recover data either by copying it back to the main server or if the backup server is powerful enough, we can also directly start a virtual machine from the backup."
"When you're looking at your dashboard, you can see all your active jobs. You can see exactly if they're successful or failed and you can actually drill down and see what caused the problem. The fact you can see that right away is nice."
"We are now using it 24/7 because it is serving as an online backup, and very soon, the DR will activated on the product."
"The most valuable features for me are that I can back up the entire virtual machine, but when restoring I can restore at the file level."
"It suits our needs, is versatile, and the functionality is there."
"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."
"You can restore all your data or partial parts of it. You can restore a specific version of the data. It has a lot of options for restore, so you can have the correct data that you want to restore. This is very important. You must know what you are going to restore. Otherwise, you may be overwriting correct data with other data. You must know what specific files you are restoring as well as which version. Partial restore is very important because there might be some files which are newer than the backup and some files that are corrupted. You need to restore some files from the backup, but not all the files."
"Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the day or time that I send them an email."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It's not that stable yet. Every two weeks, my backup will stop and I have to check it."
"It is not a well-known software. People do not know about Vembu."
"Vembu software runs on a Windows Server. The Windows Server has to be connected to the internet so it can connect with Vembu’s servers. It has to connect with Vembu. For some reason, if it doesn't connect, it stops working, and I don't know why on earth they do that. They require it to connect to the internet and connect with Vembu for it to continue to function. If the internet is down or if the server can't reach the internet, it stops working after a few days. That's not great because there are some people who want to do backups but they don't want to have their server accessible on the internet."
"They had a good product and tried to change things by going to a different product. They should have tried to stay with a product that is a proven solution and successful."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"The reporting can use some improvement. I still use the old StoreGrid Cloud while I'm migrating the rest of my clients over. I am able to export all of my clients' usage for the month, which I then import into my billing program. It helps me speed up the billing process. Also, I can generate a report that gives me statuses of everyone's backup, which I don't get from Vembu Backup Online either. I would like to have something similar where I can export everyone's usage at any time for all their backups, so I can use that to import them to my billing program."
"The only place where I would really want to see improvement, out the gate, is more granular scheduling... If I want to do an offset or to only do two backups on Friday and Saturday - versus whole hourly incrementals during the week - I don't have that granularity right now."
BackupAssist is ranked 28th in Backup and Recovery with 5 reviews while BDRSuite is ranked 12th in Backup and Recovery with 63 reviews. BackupAssist is rated 8.8, while BDRSuite is rated 8.2. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup. See our BDRSuite vs. BackupAssist report.
See our list of best Backup and Recovery vendors and best MSP Backup vendors.
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