We performed a comparison between BDRSuite and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two MSP Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The smooth implementation is the most valuable aspect of BDRSuite."
"We use it to maintain critical data and save it."
"It has improved our business continuity."
"The Vembu BDR product is very intuitive and easy to use."
"It's easy to restore."
"I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud."
"The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us."
"When you're looking at your dashboard, you can see all your active jobs. You can see exactly if they're successful or failed and you can actually drill down and see what caused the problem. The fact you can see that right away is nice."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is simple to use and easy to configure."
"Client-side encryption minimizes worries about data being captured on the back-end."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"MSP360 Backup's most valuable feature is its backup interface."
"We have not been able to move our backups from one drive to another one. We can only create a storage pool. However, if we want to change a drive, it is not possible to delete one drive as long there is data on it. For this, we have to call the support. While they can solve this, it is not out-of-the-box."
"The system died twice and it was apparently the result of corrupted disk sectors. I tried to work with tech support to fix it, but they essentially gave up. So twice, I had to rebuild our server."
"I have not been impressed by the data compression of the backup images. They seem to take up nearly as much space on the backup drive as they do on the server."
"The initial setup process can be more simplistic and quicker."
"The solution's UI and integrations could be better."
"There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."
"The dashboard should more interactive."
"For the more sophisticated backups that do not have a set backup process, procedures that are outside of the norm, it would be nice if we had more control and did not have to use their technical support. While they're very responsive and have always come through in a reasonable time frame, we would like to be able to manage everything on our own."
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
BDRSuite is ranked 3rd in MSP Backup with 63 reviews while MSP360 Backup is ranked 2nd in MSP Backup with 15 reviews. BDRSuite is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery and Acronis Cyber Protect, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect and NinjaOne. See our BDRSuite vs. MSP360 Backup report.
See our list of best MSP Backup vendors, best Backup and Recovery vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
