We performed a comparison between BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength."
"This product is very stable and scalable. This is an excellent platform."
"The privileged remote access platform is able to track and record everything that happens within a session."
"Its initial setup process is straightforward."
"I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers."
"Our customers have never complained about the stability"
"This is a product that is easy to install and integrate, and it is simple to use."
"The load balancing features are valuable."
"The product allows us to create customized portals for your users."
"F5 BIG-IP APM is relatively easy to use."
"The tool is reliable and easy to configure."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."
"Changing your password should be simplified, and there should not be a charge for it."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"We do not have knowledgeable support teams locally."
"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."
"The solution is quite costly."
"The initial setup was complex."
"Cloud services are something that F5 Access Policy Manager could do better"
"The technical support’s response time must be improved."
"The operational deployment is not great."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
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BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), WALLIX Bastion, BeyondTrust Remote Support and Appgate SDP, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Ivanti Connect Secure and Cisco ISE (Identity Services Engine). See our BeyondTrust Privileged Remote Access vs. F5 BIG-IP Access Policy Manager (APM) report.
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