We performed a comparison between BigPanda and ControlUp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The main thing that we like about BigPanda is the user interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"A user-friendly solution."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The program is very stable."
"One of the most valuable features of BigPanda is its user-friendly interface."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"It has a great career time monitoring tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The cost of this product is too high compared to New Relic."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The solution could improve by having better integration."
"The usability needs to improve, because it is a pure code environment."
"Lacks sufficient dashboard features."
"BigPanda attempts a little of everything and fails at most."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"It can be improved by including script-based scheduling."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Most reports give information about the top 100 devices, but not all of the devices."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews. BigPanda is rated 7.2, while ControlUp is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and PagerDuty Operations Cloud, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our BigPanda vs. ControlUp report.
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