We performed a comparison between IBM Security QRadar and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer IBM Security QRadar over Bitdefender GravityZone EDR. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"The most valuable feature is the analysis, because of the beta structure."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The price is low and quite competitive with others."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product detects and blocks threats and is more proactive than firewalls."
"It is a very stable solution."
"GravityZone can be controlled from the cloud."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"The performance is great."
"It's a very stable solution."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"They are constantly updating the solution against malware."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"One of the most valuable features is its ability to integrate with other solutions. IBM has a lot of solutions and we have managed to make it work with IBM BigFix and MaaS360, and even Microsoft."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"It has very rich functionality."
"The solution is easy to use, manage, and review all incidents."
"What's most valuable in IBM QRadar User Behavior Analytics is its higher availability than other tools."
"It is a bit easier to use than other products, such as Splunk or ELK Elasticsearch."
"The solution is flexible and easy to use."
"Senses, tracks, and links significant incidents and threats."
"Cannot be used on mobile devices with a secure connection."
"We find the solution to be a bit expensive."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not user-friendly."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We'd like to see more one-to-one product presentations for the distribution channels."
"The dashboard isn't easy to access and manage."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution wasn't designed to be used in France."
"In the future, maybe this will need to morph into AI threat intelligence."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"The stability must be improved."
"They should include the Hebrew language for its technical support in terms of communication."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"The reporting is much too simple."
"We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company."
"IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features."
"QRadar needs to be improved on the storage side, particularly when the disc exceeded the maximum threshold."
"The advanced planning management (APM) features should be included."
"We would like to see better instrumentation for debugging changes in the log flow."
"If you have too many events that occur, then the storage capacity becomes a problem. You need to have more storage."
"GUI needs to be improved."
"The product needs to improve its GUI."
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. Bitdefender GravityZone EDR is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Bitdefender GravityZone EDR vs. IBM Security QRadar report.
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