We performed a comparison between Bitdefender Hypervisor Introspection and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The setup is pretty simple."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The price is low and quite competitive with others."
"The solution was relatively easy to deploy."
"The product detects and blocks threats and is more proactive than firewalls."
"Impressive detection capabilities"
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The solution has exchange protection. It has a content control, device control, a firewall, and anti-malware as well. They are all quite valuable features for us."
"I like the simplicity of this solution and the fact that it saves us time. The deployment was really straightforward and useful and I am impressed by the anti-virus endpoint detection and response offered by this solution."
"The endpoint protection is the solution's most valuable feature."
"The stability is good and I like the level of performance I can get."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."
"The antivirus signature is valuable."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"Installation is easy."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution should address emerging threats like SQL injection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Intelligence aspects need improvement"
"The solution is not user-friendly."
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The database needs improvement. It needs to be updated quite a bit."
"There are blurred lines between anti-virus and endpoint detection so I would say it can be confusing when you are considering buying this program. I would like to see that being explained better to the customer."
"There needs to be better integration with the environment. Especially, for the active directory and also for keeping up with the changes from Microsoft. We use a lot of Microsoft OS. I have noted that sometimes they lag behind Microsoft updates. For example, when with Windows 10. I had some issues with deploying to Windows 10 because the solution was behind in updating their own services to match the Microsoft release."
"The solution’s technical support is not very good and could be improved."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The solution's device control options are not too beneficial."
"The pricing of the solution can be improved."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"Some functionalities within the DLP can be improved."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
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Bitdefender Hypervisor Introspection is ranked 61st in Endpoint Protection Platform (EPP) while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Bitdefender Hypervisor Introspection is rated 7.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Bitdefender Hypervisor Introspection writes "An excellent endpoint protection that's scalable and reasonably priced". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Bitdefender Hypervisor Introspection is most compared with Advanced SystemCare Ultimate, VMware Carbon Black Endpoint and Cortex XDR by Palo Alto Networks, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Bitdefender Hypervisor Introspection vs. Trend Micro Smart Protection report.
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