We performed a comparison between BMC Helix Cloud Security and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP)."The offensive security feature is valuable because it publicly detects the offensive and vulnerable things present in our domain or applications. It checks any applications with public access. Some of the applications give public access to certain files or are present over a particular domain. It detects and lets us know with evidence. That is quite good. It is protecting our infrastructure quite well."
"We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate."
"The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."
"The solution is a good alerting tool."
"The UI is very good."
"The ease of use of the platform is very nice."
"It's helped free up staff time so that they can work on other projects."
"We liked the search bar in PingSafe. It is a global search. We were able to get some insights from there."
"Role-based security is a valuable feature."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"The documentation is good, and we have been able to resolve any issues ourselves."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"We had a glitch in PingSafe where it fed us false positives in the past."
"We are experiencing problems with Cloud Native Security reporting."
"They can work on policies based on different compliance standards."
"One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."
"There is no break-glass account feature. They should implement this as soon as possible because we can't implement SSO without a break-glass feature."
"It would be really helpful if the solution improves its agent deployment process."
"There is room for improvement in the current active licensing model for PingSafe."
"Maybe container runtime security could be improved."
"The UI could be more user-friendly."
"I want the role-based security feature to be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"The pricing could be improved."
"Its DNS service does not support IPv6 query."
"Cisco Umbrella should introduce an on-premises device."
"Missing a real data leakage prevention solution."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
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BMC Helix Cloud Security is ranked 25th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. BMC Helix Cloud Security is rated 8.0, while Cisco Umbrella is rated 8.8. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection.
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