We performed a comparison between Box and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Box is very realistic when it comes to sharing capabilities."
"I like that Box makes it easy to deploy virtual machines."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"It is really easy to load files to and from this solution."
"The solution is scalable."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"The application is very light in terms of uploading and downloading files."
"Sharing and collaborating across files and folders has been a massive game changer."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The beauty is the response time. It is very good nowadays within the platform."
"Gves us the ability to create an end-to-end [document] transaction."
"It is a faster, robust solution. The platform compatibility is very good."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."
"We probably would not have seen adoption so strongly without it."
"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"The solution's data security should be improved."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"They could integrate better with other platforms."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Maturity of the enterprise security around user management."
"It could be cheaper."
"The FileNet API seems like it is very difficult and not transparent."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"During the initial setup, all the details and different technical things that we were trying to figure out became complex."
"I would say the installation process can be very complicated, and you need to to have an experience resource."
"We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working."
"This solution could be improved with the ability to present the file system from FileNet."
"The product is expensive."
"There is room for improvement in the file management. It's very complex."
Box is ranked 4th in Enterprise Content Management with 39 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Box is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Google Workspace, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Newgen OmniDocs. See our Box vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.