We performed a comparison between Box and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Box is very user-friendly; more so than SharePoint."
"The solution is used for data storage and any kind of visualization."
"It is really easy to load files to and from this solution."
"Box is very simple and effective, so I prefer Box."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"The solution is scalable."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product can be integrated with different solutions."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"It has a robust search but has often been difficult for people to learn."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The solution's data security should be improved."
"The upload speed needs improvement."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"They could integrate better with other platforms."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Box is rated 8.4, while OpenText Content Manager is rated 7.6. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Objective ECM. See our Box vs. OpenText Content Manager report.
See our list of best Enterprise Content Management vendors and best Document Management Software vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
