We performed a comparison between Broadcom DX Application Performance Management and Datadog based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Broadcom DX Application Performance Management offers a configuration and manager tool, code-level visibility, transaction monitoring, and a light model for monitoring servers. Datadog provides valuable features like dashboards and reporting, error reporting and log centralization, ease of use and setup, and a wide range of integrations. It also offers flexibility, observability, and the ability to search across logs from various microservices.
Broadcom DX Application Performance Management could benefit from enhancements in integration, front-end performance, support services, support for current technologies, and user experience monitoring. Datadog requires improvements in usability, integration, agent deployment, documentation, log reporting, dashboard loading time, advanced querying, and tutorials.
Service and Support: Broadcom DX Application Performance Management has faced criticism for its technical support, leaving customers unsatisfied and wanting greater assistance. Datadog's customer service and support have garnered varying feedback, with some users finding it helpful and responsive, while others have encountered unresponsive support in specific areas.
Ease of Deployment: Users had mixed experiences with the initial setup of Broadcom, with some finding it quick and simple while others found it to be a lengthier process. The initial setup of Datadog is generally regarded as uncomplicated, with some users even receiving help during the setup.
Pricing: Broadcom DX Application Performance Management has a setup cost based on a monthly licensing fee. Users recommend implementing limits on deploying the agent and pricing based on memory or CPU usage. Datadog's pricing and licensing experience differ among users. Some find it expensive while others find it reasonable compared to other solutions. Certain features can become expensive, leading to confusion with the pricing model.
Comparison Results: Datadog is the preferred choice over Broadcom DX Application Performance Management. It stands out for its easy setup, user-friendly interface, and valuable features like dashboards, error reporting, and log centralization. Users find it efficient, flexible, and highly useful for monitoring and troubleshooting.
"The feature that I have found the most valuable is its user interface."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"Cross-VM transaction traces provide a complete "what happened where"."
"Being able to pull in and merge the infrastructure and application data."
"It is very useful and helpful with the analysis of historical performance data."
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those."
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"Excellent autocomplete for everything in the UI."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"Datadog dashboards are pretty great."
"The most valuable aspect is for us to have everything in one place."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"The interface is getting a little old."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"Documentation needs to be centralized."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"I would like to see intelligence, deep intelligence or deep analytics."
"The ability to find what you are looking for when starting out could be improved."
"Datadog is expensive."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"It seems that admin cost control granularity is an afterthought."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"I would like testing for data in the future."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"Deploying the agents is still very manual."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Broadcom DX Application Performance Management is rated 8.0, while Datadog is rated 8.6. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, New Relic and BMC TrueSight Operations Management, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our Broadcom DX Application Performance Management vs. Datadog report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Container Monitoring vendors.
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