We performed a comparison between Centreon and Elastic Observability based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Centreon's most valuable feature is Opsgenie."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"E-mail alert notifications are valuable."
"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."
"Predetermined templates allow for simple and fast service monitoring configuration."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"The solution has been stable in our usage."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"It's easy to deploy, and it's very flexible."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The product has connectors to many services."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"We can view and connect different sources to the dashboard using it."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"I would like to see a better UI, one which is more responsive."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"Elastic Observability’s price could be improved."
"There is room for improvement regarding its APM capabilities."
"The interface could be improved."
"The cost must be made more transparent."
"The price is the only issue in the solution. It can be made better and cheaper."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"More web features could be added to the product."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews. Centreon is rated 8.6, while Elastic Observability is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Meraki Dashboard, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry. See our Centreon vs. Elastic Observability report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.