We performed a comparison between Duo Security and Fortinet FortiAuthenticator based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Users of both solutions would like more integration options.
Comparison Results: Duo Security is the winner in this comparison. It received high marks for its ease of deployment and support. In contrast, some FortiAuthenticator users say that the initial setup is complex and feel that the support needs to improve.
"Multifactor authentication is the most valuable feature."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The anti-phishing feature is the most valuable."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"Enables easy integration, allowing for 2FA with our VPN."
"It is very stable. We have never had any issues with this solution."
"The product is good, cost-effective, and functionally efficient."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"The solution is very easy to manage."
"The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"There is room for improvement in stability and support."
"We have issues with HA (high availability). These should be addressed in future releases."
"Integration with some other enterprise applications could be improved."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Fortinet FortiAuthenticator is ranked 6th in Single Sign-On (SSO) with 52 reviews. Cisco Duo is rated 8.8, while Fortinet FortiAuthenticator is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Fortinet FortiToken, Microsoft Entra ID and CyberArk Privileged Access Manager. See our Cisco Duo vs. Fortinet FortiAuthenticator report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Multi-Factor Authentication (MFA) vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
