We performed a comparison between Cisco Umbrella and Qualys VMDR based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"It blocks malicious DNS queries daily which is very beneficial."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Technical support is great and we've never really had a problem."
"It's a good product. After the scan our internet works well. It scans our security posture."
"The process of defining and discovering scans is organized efficiently."
"I find the solution's dashboard interesting...The response time is fine. You can pull up reports without dragging or consuming bandwidth."
"The reporting functionality is great."
"Detects new hosts along with vulnerabilities."
"It's very configurable to adjust impact to systems."
"Technical support is fantastic."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"It should have more integrations with multiple end user OEMs."
"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."
"Its reliability and the response time of the support team can be better."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"It would be useful if they had a malware protection engine running inside their own VM."
"Support for multiple domains is important to us."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"The price could be better. Asset view is still a legacy feature. I'm not able to extract the information about the asset with complete details. It would be better if they fixed that in the next release. I know Qualys is already working on it, so I'm hopeful it will be available in the next five or six months. That would be something that's changed where I seek improvement."
"It's quite complex on the way it is set up, so it takes a fair bit of time in order to get your head around it in order to deploy it. Once you've deployed it, then you're never confident on the versions of the browsers and the SSL certificates, etc. You have to always go back into Qualys and check."
"Qualys VMDR is basically susceptible to false positives, and false negatives."
"Qualys VM should improve its methodology."
"There seems to be a lack of easy onboarding into Qualys."
"What we have found is that the solution is not closely tied with the patch management. It is okay with newer ones, like Windows 10 machines; it gives the correct patch. But for Windows 7 or Windows Server 2008, it does not give us the correct patch so we have to manually identify the patches. This is a major problem."
"The disadvantage of working with Qualys is that the graphical interface is quite outdated."
"I do not like that all of the data is stored on the cloud."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews. Cisco Umbrella is rated 8.8, while Qualys VMDR is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.