We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and ISL Online based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is the desktop virtualization, which allows me to connect from anywhere."
"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
"ICA/HDX optimization policies."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"The installation and maintenance are good."
"My focus has primarily been on publishing virtual applications."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
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"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"We can also monitor our systems at any time from practically anywhere."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"I personally really appreciate the file transfer feature as it is really easy to use."
"The most valuable feature is safety."
"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"Pricing and technical support needs improvement."
"There are a lot of shortfalls with supporting printing over XenApp."
"Pricing and technical support need improvement."
"There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help."
"The user profiles could use some improvement."
"For us, pricing is the most important feature to improve."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
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"They need to better advertise the features."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"It would be helpful if they had iSupport for supporting Apple phones."
"I would like to be able to access and manage all brands of smartphones."
"There could be a section in the menu describing the new features and changes."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews while ISL Online is ranked 16th in Remote Access with 9 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while ISL Online is rated 9.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole, whereas ISL Online is most compared with TeamViewer, Splashtop Remote Support and ConnectWise ScreenConnect. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. ISL Online report.
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