We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VMware Horizon based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"Stable product with straightforward setup."
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"The benefits of this solution are that it is modern and it works perfectly well with the rest of the VMware environments we have. Having this vertical integration is what matters to us as an organization and this solution excels in this area. You deploy it and it works without much hassle."
"It is easy to scale. I would rate the scalability a ten out of ten."
"VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise."
"The application delivery is it's most valuable feature."
"We are happy with the interface, configurations, pricing and support."
"VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."
"The most valuable feature in this solution which really helped for my use case was the stand out three dimensional acceleration. It was really important for enhancing the performance for certain clients based on their scenarios."
"We use VMware Horizon to provide remote access for remote users."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"There are a lot of shortfalls with supporting printing over XenApp."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"The solution's technical support is not so good."
"The product’s customization feature needs improvement."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
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"Horizon 7's performance could be improved."
"I would like to see the VDP or other features for backing up the VMs."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
"VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high."
"I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment."
"There are some issues with RAM in the system."
"The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity."
"We have seen and face notable challenges in the configuration aspect specifically while creating and assigning groups which have proven to be a very cumbersome and tiring process. Apart from this the Reliance on the Active Directory as the only directory has its own limitation, which include the requirement to purchase a windows server for an environment outside the standard set up."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 4th in Virtual Desktop Infrastructure (VDI) with 92 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole, whereas VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, VMware Player and VMware Horizon Cloud. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon report.
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