We performed a comparison between Citrix SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows you to combine two asymmetrical connections."
"The most valuable feature is security, as it gives me the port bindings that cannot be accomplished using other solutions."
"The zero-touch deployment is most valuable for us."
"The main advantage of Citrix SD-WAN is that it enables fast communication between our branches and data centers. And, with its cloud management features, it also makes the process of adding new branches into our company network much easier."
"The most valuable feature is its reliability."
"Downtime for branch offices is now almost zero. We have 100% real-time visibility into all of our lines. MPLS links have been replaced with lower-cost links, saving a larger percentage of line costs. Overall, I see SD-WAN as a must. And the Citrix SD-WAN product has delivered on expectations and exceeded them. (With later firmware updates we now have good firewall capabilities in the product too)."
"The stability is the main feature of Citrix SD-WAN. You can also upgrade the data packages or have less transmission."
"It allows us to use additional VPNs, offering more options compared to other VPN solutions."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"The security offered by the solution is pretty good."
"The product's initial setup phase is straightforward."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"The only improvement for Citrix SD-WAN would be to lower its cost."
"Citrix SD-WAN does not have the SD-WAN with one optimization in a single license. Other competitors have this option and it should be added to this solution."
"The price is the only thing that could be improved. Citrix is not a cheap solution."
"The price could be improved, it's an expensive solution."
"The initial setup could be a bit easier."
"Citrix should continue to offer a perpetual licensing model because it is very important to us."
"I would like to see more customization to adjust for the WAN lock-out due to our unexpected power outages."
"I would like to either see the price reduced or have it packaged with other products to give better value for the money."
"I'd like to see them move more towards CASB."
"The tool needs to work on price and complexity."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma SD-WAN's technical support should be improved."
Citrix SD-WAN is ranked 13th in Software Defined WAN (SD-WAN) Solutions with 21 reviews while Prisma SD-WAN is ranked 6th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Citrix SD-WAN is rated 8.2, while Prisma SD-WAN is rated 8.6. The top reviewer of Citrix SD-WAN writes " A scalable solution for MCN controller but lacks technical supports, upgrades". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Citrix SD-WAN is most compared with Cisco SD-WAN, Fortinet FortiGate, Steelhead, Meraki SD-WAN and Cato SASE Cloud Platform, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform. See our Citrix SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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