We performed a comparison between Code42 Incydr and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"It required very little ongoing maintenance once setup."
"Low system overhead, setting retention policies, ease of use"
"Code42 Next-Gen DLP is scalable."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"It has quite a bit of flexibility in configuring backup sets."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"The diversity on offer is very, very good. Everything is supported. It's great."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"The solution's stability is excellent."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"The solution’s user interface for managing the on-prem environment is good."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"You can't always filter out data that you'd like to."
"I think one we can improve is the compression."
"There doesn't seem to be any feature that is lacking."
"The application, written in Java, required far more system resources on a Client than other solutions."
"Reporting could use an overhaul. It is very limited."
"Java, please get rid of Java."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"Our customers complain that this is a difficult product to manage."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"I would like more communication informing us on what Commvault is doing in the background."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
Code42 Incydr is ranked 31st in Backup and Recovery with 78 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Code42 Incydr is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Qualys Multi-Vector EDR and Backup and Restore for SharePoint & Microsoft Office 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Code42 Incydr vs. Commvault Cloud report.
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