We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"We are using a KVM system in our cloud, and this solution works very well with it."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"The solution is scalable."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"The solution has the fastest backup and better licensing."
"The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application."
"Commvault is very simple to use and it is automated."
"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."
"We do not lose data. That is why we are using this product and have a backup in place."
"It is a very mature product."
"Its incremental forever approach is valuable, so we don't have to load tapes to do a restore."
"Traditional archiving. One of our revenue streams involves maintaining archives of our customers' data for very long periods of time."
"The scheduled backups ensure we meet the requirements for our business, and we keep backups of certain environments."
"SPIR is Instant Recovery for Spectrum Protect. It sends snapshots using space efficiently and blocking backups to the Spectrum Protect server. It provisions the snapshot from the backup server to the same or new server near instantly."
"I find the whole product useful. The backup archive client, snapshot, spectrum for virtual environments are beneficial features."
"Because of the flexible parameters, everything can be fine-tuned to the customers’ needs in their environment."
"Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"Its technical support could be better."
"I think there is room for improvement with the reports. They are a little poor."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"Software-wise, IBM Spectrum Protect didn't handle virtual machines that well. The license cost is mainly the area for improvement in IBM Spectrum Protect."
"I am not really impressed with the Level 1 support, but once I get past that and go to Level 2, then we will usually get some type of resolution."
"We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."
"IBM's support hasn't been so good in the last few years."
"Stability is very good now. It used to be rocky years ago."
"We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away."
"Their support is lacking. I've talked to their developers and stuff in the last couple of weeks and they reassure me that some people have retired, and they're working on getting that bumped back up. But the support lacks a lot to be desired at this point."
"They should have a proper technical support team serving the customers and get issues resolved earlier."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Rubrik, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Commvault Cloud vs. IBM Spectrum Protect report.
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