We performed a comparison between Commvault Cloud and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helped us reduce the number of servers that are required for a stable operation."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"The user interface is very easy to navigate."
"This product has allowed us to recover data when we've had issues."
"The return points are very valuable."
"Metallic is user-friendly, cost-effective, and the technical support is impressive."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"The interface could be improved because it has two different consoles."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"This product is overly complex to operate and run."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"The product's migration process and stability need improvement."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Commvault Cloud is rated 8.6, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint and Trellix Endpoint Security (ENS). See our Commvault Cloud vs. OpenText EnCase eDiscovery report.
See our list of best eDiscovery vendors.
We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.