We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The implementation is nice and easy."
"It is very scalable."
"The most value we get from this solution is that everything is on a patch cycle."
"The database is great. It's a nicely ordered database."
"Remote access and detailed monitoring help us support our equipment."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"The initial setup is easy and the deployment is quick."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"The solution is very stable. It's run for years without the need to do anything except, add new patches when they are available, which are always a good idea to install."
"Fortinet FortiSIEM is easy to use."
"It is used as an alerting platform."
"The primary valuable feature is that it has replaced a whole lot of other products with one platform."
"The interface is very easy to use. The connector in the core has FortiSIEM support from the vendor."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"The solution is easy to use and user-friendly."
"Real-time monitoring makes life quite easy for me."
"Technical support was helpful."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"Scheduling of automation could be improved and made more simple."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"The fixed client for Automate is slow. The web client is not very intuitive."
"The product does not have Security Orchestration and Automation Response, I would recommend adding this feature."
"The solution's interface could be modernized and improved."
"The nodes on our network did not comply with the SIEM solution. They use a different format parking log."
"We need to see incident reports about the event log, without events from the administrator or through human interaction."
"The log collection and configuration management are not great."
"The reporting feature is not very attractive for the upper management and I am not able to perform complex/nested queries."
"The challenge I face with Fortinet FortiSIEM is the lack of support."
"The dashboard needs to improve."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 65 reviews. ConnectWise Automate is rated 7.4, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ConnectWise Automate is most compared with ConnectWise RMM, Kaseya VSA, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, Microsoft Sentinel and LogRhythm SIEM.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
