We performed a comparison between ControlUp and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"The most valuable features are language support and technical support."
"The solution is very user-friendly."
"Provides a good level of tools and covers essential components."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The people in technical support are very good."
"The most valuable features of the solution are its graphical interface and reports."
"You can monitor performance counters effortlessly."
"We can proactively fix historical issues, so we won't face those problems in future."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Most reports give information about the top 100 devices, but not all of the devices."
"The graphical user interface needs to be improved from version to version."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"I would like to have a Syslog server module for this product. That would make the solution better."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"Sometimes there are issues when upgrading to a new version of the product."
"Currently lacks integration with SMS services."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"Technical support can be slow to respond."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ControlUp is rated 8.6, while SolarWinds NPM is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our ControlUp vs. SolarWinds NPM report.
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