We performed a comparison between Cortex XDR by Palo Alto Networks and Cybereason XDR based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration, visibility, vulnerability management, and device identification are valuable."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"The most valuable aspect is undoubtedly the exploration capability"
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The solution doesn't need a high level of technical training."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"I've found the solution to be highly scalable for enterprises."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Cybereason XDR's most useful feature is the investigation."
"The solution has an investigation feature, which is useful for building storylines."
"The support team is not competent or responsive."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"Sometimes, configurations take much longer than expected."
"The licensing is a nightmare and has room for improvement."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"It is an enterprise-level solution. Its price could be less expensive."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Impact on system performance is horrible, adding a lot of delays for users."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."
"Cybereason's customer support could be better."
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Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while Cybereason XDR is ranked 18th in Extended Detection and Response (XDR) with 2 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Cybereason XDR is rated 8.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Cybereason XDR writes "Provides effective incident response and investigation features". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiEDR, whereas Cybereason XDR is most compared with Wazuh, Cynet and Trend Vision One. See our Cortex XDR by Palo Alto Networks vs. Cybereason XDR report.
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