We performed a comparison between Cortex XDR by Palo Alto Networks and CylanceOPTICS based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"This is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"Impressive detection capabilities"
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Palo Alto is constantly adding new features."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"The product has an intuitive dashboard."
"The behavior-based detection feature is valuable."
"It's a nice product that's stable and scalable."
"The integrations are out-of-the-box, as are the playbooks."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is easy to use."
"The solution has a high level of trust in the industry."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The dashboard isn't easy to access and manage."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution is not user-friendly."
"The solution should address emerging threats like SQL injection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's an overall lack of features."
"The encryption is not up to the mark."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"It is an enterprise-level solution. Its price could be less expensive."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The reporting is very weak and not very good at all."
"The product's initial setup process could be easy."
"The detection component is something that they have to work on."
"The product's technical support is slow."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Too many false positives are reported."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while CylanceOPTICS is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trend Vision One Endpoint Security, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Cortex XDR by Palo Alto Networks vs. CylanceOPTICS report.
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