We performed a comparison between CrowdStrike Falcon and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"Ability to get forensics details and also memory exfiltration."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The price is low and quite competitive with others."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"Scalability is good. We have had no issues with it."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"The threat intelligence is the most valuable feature."
"It is an easy product to deploy."
"As an EDR tool, we can integrate log management and event management. The solution deals with threats automatically, that's the advantage."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"It's given me a level of confidence that my network is secure."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The tool's tech support is helpful and efficient. It also has an active community."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"I rate the technical support a ten out of ten."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The product's initial setup phase has very simple steps."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Detections could be improved."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"CrowdStrike Falcon sometimes wrongly flags things as malicious. Let's say a user is active on Chrome only. Sometimes, our cross-segmenting will fetch from the backend data and show that it is malicious because of memory or CPU utilization."
"The overall cost of CrowdStrike Falcon could be reduced."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"The portal can be clunky to navigate at times and has room for improvement."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"I would love to see more investment in Insight because CrowdStrike have an opportunity to potentially displace some of the vulnerability management vendors with the visibility they can see over time. I want to see them continue to evolve, e.g., what other things can they disrupt which are operational things we have to continue to do as an organization."
"Jamf Protect needs to improve its pricing."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The solution’s stability could be improved."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution's integration with other tools is slow."
"The product's price is an area of concern where improvements are required."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews. CrowdStrike Falcon is rated 8.8, while Jamf Protect is rated 9.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Jamf Protect is most compared with Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks, VMware Carbon Black Endpoint and BigFix. See our CrowdStrike Falcon vs. Jamf Protect report.
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