We performed a comparison between CrowdStrike Falcon and Secureworks Taegis XDR based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"Microsoft 365 Defender is a good solution and easy to use."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"Scalability hasn't been an issue for us."
"CrowdStrike Falcon's scalability is good. We have thousands of students using this solution."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"It's a complete solution package."
"The initial setup was straightforward."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"The licensing is a nightmare and has room for improvement."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"Some of Falcon's features are a bit pricey."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"Technical support could be better than what is currently offered."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"The pricing could be improved."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while Secureworks Taegis XDR is ranked 28th in Extended Detection and Response (XDR) with 2 reviews. CrowdStrike Falcon is rated 8.8, while Secureworks Taegis XDR is rated 6.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Secureworks Taegis XDR writes " It's a complete solution package". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and Fortinet FortiEDR, whereas Secureworks Taegis XDR is most compared with Cortex XDR by Palo Alto Networks, Wazuh, Microsoft Defender for Cloud, IBM Security QRadar and LogRhythm UEBA. See our CrowdStrike Falcon vs. Secureworks Taegis XDR report.
See our list of best Extended Detection and Response (XDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
