We performed a comparison between CyberArk Privileged Access Manager and WALLIX Bastion based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five."
"We are able to centrally manage credentials, touch applications, and rotate passwords."
"There are no issues with scalability. Our clients are very happy to use the product."
"The Vault offers great capabilities for structuring and accessing data."
"The voice technology is very good."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"We can make a policy that affects everybody instantly."
"WALLIX Bastion's most valuable feature is the Access Manager because you can use it and access the data center without any client VPN."
"The solution's technical support team is helpful."
"The interface is very simple. It doesn't need any plug-ins, just browsers that are installed at the beginning."
"The support is great. They offer 24/7 support, but the specific level of support depends on your subscription. There's a weekday-only option, and a 24/7 option that covers all days of the week. They also have offices in different regions, including West Africa, so people there can easily get support. There's no need to worry about getting assistance."
"Its video recording capabilities have definitely been key for us."
"I like that it's Linux-based, and you don't need to have separate implementations, extra database licenses, or enterprise licenses. I think because it's Linux-based, it's more seamless than Windows. I also like the access manager, which I think is a super tool. Everything is browser-based, and you don't need a VPN. So, that's a great thing."
"We use WALLIX Bastion to provide access and to monitor sessions."
"Its pricing is a big challenge here. When it started, the product came in at a very low cost. Now, they are the leaders in the market, so the cost has grown and is quite huge."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"It's hard to find competent resellers/support."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"The tool’s pricing and scalability can be better."
"The product could be easier to use. More work needs to be done on this aspect; it is not good enough yet. It also takes up a lot of server space. Sometimes we need to use up to seven servers."
"The performance of WALLIX Bastion's password manager is very low."
"WALLIX Bastion is GUI-driven, but it sometimes needs some management."
"Based on my experience as a sales tech person, one area of improvement could be a more unified licensing model."
"There could be more automation features for the solution."
"The product doesn't have behavior analytics. They promised to develop this, but only for the cloud, not for on-premise versions."
"It would be better if I could manage multiple accounts in one place, like CyberArk. With WALLIX, you can only manage one account, and you are given a separate category. You have to click on each connection to do anything. For example, CyberArk might give three options for one connection if you want to have an interactive user-level experience. But with WALLIX, you have to click three times to get that access. Also, the biggest disadvantage of WALLIX is the reporting. I feel like it's very weak in reporting when compared to the other solutions. As a solution, they're good and stable. But they need to make their reports neater and better. Right now, we're going to the console and then pressing buttons every single time."
"For me, the main issue has to do with the system performance itself."
"The password management needs improvement. Management of Access Manager should be improved as well."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while WALLIX Bastion is ranked 9th in Privileged Access Management (PAM) with 8 reviews. CyberArk Privileged Access Manager is rated 8.8, while WALLIX Bastion is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of WALLIX Bastion writes "Used to provide access and to monitor sessions". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, One Identity Safeguard and ManageEngine PAM360, whereas WALLIX Bastion is most compared with BeyondTrust Privileged Remote Access, Fudo PAM, Delinea Secret Server, One Identity Safeguard and Teleport. See our CyberArk Privileged Access Manager vs. WALLIX Bastion report.
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