We performed a comparison between Cybereason Endpoint Detection & Response and Fortinet FortiClient based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I get alerts when scripts are detected in the environment."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It gives all the information in a clear response."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"For me, the technical support is good."
"The initial setup is not overly complicated."
"The interface is user-friendly."
"Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
"We find the VPN features valuable."
"The product's initial setup phase is easy."
"The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
"The product is user-friendly."
"From Forticlient, the EMS, the central management is easy to use."
"There is a lot of documentation available online."
"This solution is very stable."
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We find the solution to be a bit expensive."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There can be problems with the EDI."
"The network coverage becomes an issue most of the time."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"The reporting feature needs improvement."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"Cybereason does not have sandbox functionality."
"The product's reporting isn't great."
"While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."
"Technical support needs to determine priority level based on the cases rather than the support package bundle."
"I think that FortiClient can enhance the multifactor authentication."
"We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor."
"Sometimes there are issues when we are trying to connect."
"We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."
"I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."
"Initially, the support was very poor. It is getting better, but they should continue to improve this."
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Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while Fortinet FortiClient is ranked 15th in Endpoint Protection Platform (EPP) with 86 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Fortinet FortiClient is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Splunk Enterprise Security, whereas Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, Microsoft Azure VPN Gateway and Ivanti Connect Secure. See our Cybereason Endpoint Detection & Response vs. Fortinet FortiClient report.
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