We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"The platform appeals to companies spanning many industries on a global scale."
"The ease of correcting these dashboards and widgets when needed is amazing."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"The ability to send notifications based on metadata from the monitor is helpful."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"The user interface is good and it is quite easy to use."
"Support is helpful."
"The most important feature is to be able to get reports or information about the state of all firewalls."
"Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
"Overall we are satisfied with all the features the solution provides."
"It has a simplified and user-friendly interface."
"Based on the logs of Fortinet FortiAnalyzer you can have it trigger actions. For example, if the log has a word or a sentence you specified it can send an alert or Syslog to an email address."
"The initial setup is easy, and the deployment is fast."
"It can be overwhelming for new people as it has a lot of features."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products."
"They need to make the monitor better."
"The interface or GUI does not work properly on Microsoft Edge. The behavior or the view is different on Microsoft Edge versus on Chrome or Firefox. When some buttons do not work, I am forced to switch to Firefox."
"The solution could embed monitoring."
"The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
"The product should be integrated with other third-party solutions for context exchange."
"Fortinet FortiAnalyzer could improve by having better integration with other vendors."
"The cloud version can be expensive. If the customers could get the resources to store the logs on-premises, it would be much better."
"When using this solution, you need a high-level expert to make it work as it should."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 87 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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